Survey

Participant: Student Frequency: twice a year Time: Week 10 to week 15 of Semesters 1 & 2 Survey Type: Online RESULTS OF COURSE EVALUATION SURVEY End-of-Course Survey Summary – Semester 1, Academic Year 2024-2025: Hoa Sen University conducted an end-of-course student survey in Semester 1 of the 2024-2025 academic year with strong participation (90.87% of classes and 52.89% of students). Results show high satisfaction levels, with 88% of students satisfied with faculty teaching and 87.80% pleased with course content and materials. All departments received positive ratings, with Tourism-Hospitality-Hotel achieving the highest satisfaction scores (90.2% for content, 91.2% for teaching). Survey data over five...

Participant: Lecturer and Staff Frequency: once a year Time: April annually Survey Type: Online Results of the Lecturer and Staff Survey on Service Quality: To access survey results, please use your HSU account to login to PeopleSoft by clicking here. Enter your email and password, then select the year and type of survey to view the results.

Participant: Student Frequency: once a year Time: April annually Survey Type: Online RESULTS OF STUDENT SURVEY ON SERVICE QUALITY Student Service Quality Survey Summary – Academic Year 2023-2024 Hoa Sen University’s annual service quality survey (966 student participants) revealed a 92.17% overall satisfaction rate, increasing by nearly 2% from the previous year. Library services received the highest rating (94.10%), while IT services ranked lowest (87.28%). Among departments, Language and International Culture students reported the highest satisfaction (98.02%), while Marketing and Communications students were least satisfied (87.45%). Students recommended improvements in response times, library resources, document processing, parking facilities, equipment maintenance, facility upgrades, Wi-Fi quality,...