Đại học Hoa Sen



  • To meet, greet and assist all guests enthusiastically and in any way possible.
  • To work at the Club Desk and on the Gaming floor to assist guests with enquiries and to advise and sell marketingpromotions
  • At the Club Desk:
    • To Sign guests up to The Rewards
    • To perform point redemptions
    • To assist guests with promotional redemptions and the issue other promotion benefit if necessary
  • On the Slots Gaming Floor:
    • Look for non-carded play; approach and explain the requirement for a card for Bonus point collection; ask to join “The Rewards” Club program; explain the benefits.
    • Provide training and assistance to guests explaining how to play Slots Machine Games and METG games,how to win jackpots, how to use Rewards Club Cards.
    • Offer and arrange complimentary item/goodies for guests
  • Must continually strive to outperform and exceed guest expectations, be customer focused and possess agenuine devotion to assisting people.
  • To be a ‘wealth of information’, aware of current and future gaming promotions and events, in addition to “Marketing Team” activity.
  • To be an integral part of the guests ‘entertainment experience’.
  • To actively pass on Guest complaints, compliments or comments to Management / Marketing Team.
  • Must be prepared to obtain an integral knowledge of slot machines (EGM), and METG operations.
  • To ensure the gaming floor is spotless and amicably presented by assisting Attendant/ Housekeeping Staff as required in the removal of glasses, ashtrays, and any other form of rubbish.
  • To strictly adhere to company policies and procedures, in addition to relevant MOF legislative requirements.
  • To perform any other reasonable duty as requested by management.


  • Must be well presented with excelled guest relation and general communication skills.
  • Must be a ‘people person’, possessing a genuine enthusiasm to work alongside people to satisfy their every need and want.
  • Must possess a genuine desire to succeed within the gaming industry, always looking to excel and take the next step.


  • Salary, Allowance and incentives
  • Heal & Accident insurance 24/7; Social, Health and Unemployment Insurance according to the Vietnamese LaborLaw.
  • Holiday, Birthday, Married…
  • Outing trip, staff party
  • Annual heath check
  • Trade union
  • Other benefits (Parking, Meal, Uniform…)

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